Privacy Policy

We take your privacy seriously. This policy outlines how we collect, store, use, and protect the personal data provided by our guests when interacting with Yaamava' Resort & Casino online platforms.

Collection of Personal Data

Yaamava' collects personal data from various sources:

1. Registration and Account Creation: When you create an account or register for a service on our website or mobile app, we collect information such as your name, email address, date of birth, and password.
2. Customer Support Interactions: When you contact us through email or phone, we may collect personal data to respond to your inquiries and resolve any issues.
3. Promotions and Events: We collect information when you participate in promotional activities or events, including prize redemptions.

Use of Personal Data

We use the collected personal data for:

1. Account Management: To manage your account, verify your identity, and troubleshoot technical issues.
2. Marketing and Promotions: To inform you about our services, offers, and events that may interest you.
3. Improving Experience: To enhance our website and mobile app performance, including testing new features.

Sharing of Personal Data

We share personal data with:

1. Service Providers: Companies assisting us in managing accounts, processing payments (for non-financial purposes), or improving services.
2. Third-Party Platforms: Partners that operate their own websites or apps within our resort, enabling co-branded promotions and experiences.

Storage of Personal Data

We store personal data securely on servers located both locally and in the cloud for:

1. Data Backup and Recovery
2. Maintenance and Update Services
3. Disaster Preparedness and Response

Access to Personal Data

You can access your account information, correct inaccuracies or opt-out of promotional communications through our website's account management system.

Security Measures

We adhere to industry-standard practices for:

1. Data Encryption: Protecting data in transit using HTTPS (TLS)
2. Regular Security Updates: Ensuring software and hardware are updated regularly
3. Limited Access Controls: Restricting access to authorized personnel only

Right of Withdrawal/Erasure

You can withdraw your consent or request the deletion of personal data at any time by contacting us via phone or email.

Customer Support Contact Information

For inquiries, please call (909) 217-1800, Monday through Thursday from 8 am to midnight and Sunday from 1 pm to 9:30 pm.